Refund and Returns Policy

MAB Impex Returns & Refund Policy 🔄

At MAB Impex, we stand by the quality of our handcrafted blades. If you’re not satisfied with your purchase, we’re here to help!

1. Return Eligibility

✔️ Items must be returned within 30 days of delivery.
✔️ Products must be unused, undamaged, and in original packaging.
✔️ Custom or personalized items cannot be returned unless defective or damaged.

2. How to Initiate a Return

1. Contact Us – Email our support team at [Your Email] with your order details.
2. Approval & Instructions – We will review your request and provide return instructions.
3. Ship the Item – Send the item back using a trackable shipping service.
4. Receive Your Refund – Once inspected, we’ll process your refund or replacement.

3. Refund Policy

💳 Refunds are issued to the original payment method within 5-10 business days after the return is approved.
🚫 Shipping fees are non-refundable (unless the return is due to our error or a defective item).

4. Exchanges & Replacements

🔄 If you receive a defective or incorrect item, we’ll offer a free replacement or refund.

5. Non-Returnable Items

❌ Custom-made or engraved products
❌ Used or damaged items (unless defective upon arrival)
❌ Clearance or final sale items

6. Return Shipping Costs

• Customer Responsibility: Return shipping costs are the buyer’s responsibility unless the item is defective or incorrect.
• Refund for Shipping: If we made an error, we will cover the return shipping cost.

7. Contact Us for Assistance

📧 Email: mabimpexcan@gmail.com
📍 Address: 2300 Lawrence Ave. East Unit #9, ON MIP 2K9 White Shield Plaza

We value your satisfaction and are committed to providing high-quality craftsmanship with excellent service!

Would you like to add a section for store credit or gift card returns? 😊